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Relationship Manager
This job has expired, and cannot be applied for.
- Posted By: The Recruitment Company
- Address:
- Contact: 01603 665027
- Date Posted: 27th Aug 2008
- Salary: £18-20,000PA depending on experience
- Location: Norwich
- Reference Code:
- Views Since Posting: 222
- Full Description:
One of our long-standing clients has a very exciting and entrepreneurial new project being launched very soon. It is already underway and will soon need someone to oversee the project which will involve both account management and relationship building.
Initially your responsibilities will be all encompassing as you would expect in the early stages of a brand new project. As a guideline you should expect to be responsible for the following…
Pre and post implementation, tracking service levels, check progress and client satisfaction by liaising with internal teams, clients and consumers
Proactively check how happy key clients are at agreed milestones
Monitor the quality of the services
Manage client review meetings, in order to monitor, understand and influence the clients perception of the project and service
Foresee consumer/client needs and harness the wider internal team to deliver added value to the client and consumer
On a day to day basis you will be involved in problem solving and dispute resolution, revenue management (including invoicing procedures), developing client relationships, communication strategy and internal communications.
Salary is dependant on experience and is circa £18-20,000PA
The Recruitment Company (UK) Ltd is acting as an Employment Agency in relation to this vacancy.
We communicate with our candidates, keeping them informed at all times and acting on their priorities. The Recruitment Company selection procedures mean that each person is treated as an individual, matching skills, salary and requirements, as well as culture. We offer in-depth briefings, interview preparation and current market knowledge. Our aim is to be chosen for excellence by our candidates and clients. The Recruitment Company understand with todays long working hours it’s difficult to attend registrations/interviews during the day. We will open early or stay open late to accommodate you.
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