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Mad Rabbit Recruitment Limited Jobs


Posted by: Mad Rabbit Recruitment Limited
View all jobs from Mad Rabbit Recruitment Limited
Address: Fisons House
159 Princes Street
Ipswich
IP1 1QH
Contact Details: 01473 213136
Date Posted 8th Aug 2008
Reference Code: MAD149 - P
View Since Posting: 110
Salary: £14,000 - £17,500k pro rata
Vacancy Location: Ipswich
Full Description:
My client based in Ipswich are now recruiting for Collections Officers for their professional, well established company to work evenings.

The overall responsibility for the role will be to proactively manage residential mortgage accounts that are in arrears.

Main duties will include:

Understanding the terms and conditions of a borrowers loan so that they may be clearly explained to, and met by, the borrower

Ensuring information relating to borrowers and their loans is current and accurately recorded

Ensuring that borrowers are correctly informed of payments due and that the collection of the required payment is made promptly and accurately

Receive and resolve loan enquiries from borrowers and their advisors

Liaise professionally with third parties

Report problem issues accurately, proactively and in a timely and professional manner

Assist with projects as defined by the Team Leader by meeting agreed deadlines and achieving specific objectives

Essential Knowledge, Skills and Characteristics

Ability to work as an effective team member

Ability to communicate at all levels

Excellent telephone manner

Good quality of written and verbal communication

Ability to organise workload to meet deadlines

Customer focused

Understanding of financial budgets

Desirable Knowledge, Skills and Characteristics

Full CeMAP Qualification

Knowledge and understanding of mortgage loan documentation

Knowledge of the applicable regulations/codes governing the financial services industry.

To find out more about this role contact Mad Rabbit Recruitment today