| Posted by: | Mad Rabbit Recruitment Limited |
| View all jobs from Mad Rabbit Recruitment Limited | |
| Address: | Fisons House 159 Princes Street Ipswich IP1 1QH |
| Contact Details: | 01473 213136 |
| Date Posted | 8th Aug 2008 |
| Reference Code: | MAD149 |
| View Since Posting: | 192 |
| Salary: | £14,000 - £17,500k |
| Vacancy Location: | Ipswich |
| Full Description: | |
| My client based in Ipswich are now recruiting for Collections Officers for their professional, well established company. The overall responsibility for the role will be to proactively manage residential mortgage accounts that are in arrears. Main duties will include: Understanding the terms and conditions of a borrowers loan so that they may be clearly explained to, and met by, the borrower Ensuring information relating to borrowers and their loans is current and accurately recorded Ensuring that borrowers are correctly informed of payments due and that the collection of the required payment is made promptly and accurately Receive and resolve loan enquiries from borrowers and their advisors Liaise professionally with third parties Report problem issues accurately, proactively and in a timely and professional manner Assist with projects as defined by the Team Leader by meeting agreed deadlines and achieving specific objectives Essential Knowledge, Skills and Characteristics Ability to work as an effective team member Ability to communicate at all levels Excellent telephone manner Good quality of written and verbal communication Ability to organise workload to meet deadlines Customer focused Understanding of financial budgets Desirable Knowledge, Skills and Characteristics Full CeMAP Qualification Knowledge and understanding of mortgage loan documentation Knowledge of the applicable regulations/codes governing the financial services industry. HOURS OF WORK ARE 12.30PM - 8.30PM To find out more about this role contact Mad Rabbit Recruitment today |
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