Featured Recruiters
- Job Seekers
- About Us
- Jobs By Location
This job has expired, and cannot be applied for. This job has been reposted here
Third Party Claims HandlerView Job details:
| Posted by: | EMPLOYMENT SPECIALISTS LTD |
| View all jobs from EMPLOYMENT SPECIALISTS LTD | |
| Address: | FISONS HOUSE 159 PRINCES STREET Ipswich IP1 1QJ |
| Contact Details: | 01473 381522 |
| Date Posted | 13th May 2008 |
| Reference Code: | |
| View Since Posting: | 57 |
| Salary: | £14,000 to £17,500 |
| Vacancy Location: | Ipswich |
| Full Description: | |
| A busy and successful Insurance organisation is seeking another experienced Claims Handler to join their busy team working closely with Corporate clients. JOB ROLE • To proactively pursue economic, early resolution of all claims. To reduce average claim life wherever possible and minimise claims spend for Clients. • To pursue recovery of losses on behalf of insurers and/or clients on all complex liability cases • To proactively pursue recovery of appropriate losses on all recovery files. • To challenge current work procedures and recommend process improvement or development • To act as a point of contact for the client. • To deliver excellent customer service for on and on behalf of Clients. KEY TASKS • To manage a live client caseload of at least 1000 incidents. • To achieve average elapsed time for open claims of 26 weeks or less. • To maintain post and diary within the agreed internal Key Performance Indicator (KPI) of 3 working days • To ensure all customer complaints are acknowledged within 24 hours and resolved within 5 days • Ensuring that accurate reserves are placed on all cases so that our Clients have reliable MI with which to measure their potential exposure • To act as a referral point to more junior handlers REQUIRED SKILLS • Competent in all areas of Third Party claims handling • Able to proactively coach others within role • Able to adopt a logical approach • Able to communicate clearly ensuring you are understood • Able to recognise inaccuracies and seek assistance • Works with other areas of the business to achieve success |
|
Featured Recruiters
Recruiters
