Customer Support Engineer - EMEA Jobs in Cambridge on your local Cambridge jobs site. Careers in Cambridge, local employment and work in Cambridge.
Job Search
- Engineering
- Automotive / Mechanical
- Sales / Telemarketing
- Insurance
- Customer Service / Call Centre
- Manufacture and Production
- Admin/Clerical
- Telecommunications
- Business Development
- Marketing
- IT
- Banking and Financial
- Accounting
- Software Engineering
- Account Management
- Programming / Web development
- Technology / Science
- Analyst
- Management
- Education / Training
Customer Support Engineer - EMEA
This job has expired, and cannot be applied for.
- Posted By: Polytec Personnel
- Address:
- Contact:
- Date Posted: 8th Oct 2008
- Salary: £neg
- Location: Cambridge
- Reference Code: 20494
- Views Since Posting: 134
- Full Description:
Our clients are looking for a customer support engineer to join their existing technical team providing support for their European, Middle Eastern & African regions. Support activities can take many forms including network debugging, software/hardware fault resolution, customer training or application development. This role will involve working with their support teams worldwide & hence will require extensive travel.
Main Duties & Responsibilities
- Provide all levels of technical support both pre and post sales- Support software and mechanisms- Maintenance and installation of 3rd party solutions and systems- Reporting fault verification and debugging- Application development and debugging- Technical training of customer staff- On-site support for customers as required- Produce and manage documentation as required
Key Qualifications, Skills & Experience
ESSENTIAL:
- Experience in a demanding customer-facing role.
- Solid knowledge of the Linux OS, for servers and embedded systems
- Understanding of principles of TV over IP using unicast and multicast mechanisms
- Knowledge of HTML & JavaScript, and application development
- Experience of network infrastructure and technologies, including DHCP.
- Good verbal/written communication skills
DESIRABLE:
- Educated to degree level within Electronic Engineering
- Knowledge of various MPEG standards
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
