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Part Time Customer Support

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Posted By: The Recruitment Company
Address:
Contact: 01603 665027
Date Posted: 26th Sep 2008
Salary: Circa £7 per hour
Location: Norwich (City Centre)
Reference Code: EN2096
Views Since Posting: 268
Full Description:

Our client is in the beginnings of a new business which will completely revolutionise their current industry, initially locally but with big plans to roll this out across the UK.

It is primarily an internet based company with offices in Norwich city centre. Only 3 months ago we recruited their first Customer Service Manager and due to her success and the company growing in line with expectations they’re looking to take on another.

Your duties will be varied and probably change as time goes on. Initially you will provide a support by both telephone and email to customers, firstly explaining your services as they’re pretty different to the norm, and then supporting the customer as they use your services ensuring their dealings with your company are happy, efficient and eventually extremely successful.

The right person will have a warm, happy personality with a desire to ensure customers get what they want first time. You will be working as part of a friendly and successful team and as they will support you initially, they will also welcome ideas and suggestions from you as you get settle also.

This is a part time position and our client can be relatively flexible on the hours, so, if you’re a parent returning to work or simply looking to reduce the amount of hours you work each week this could be just the thing.

The Recruitment Company (UK) Ltd is acting as an Employment Agency in relation to this vacancy.
We communicate with our candidates, keeping them informed at all times and acting on their priorities. The Recruitment Company selection procedures mean that each person is treated as an individual, matching skills, salary and requirements, as well as culture. We offer in-depth briefings, interview preparation and current market knowledge. Our aim is to be chosen for excellence by our candidates and clients. The Recruitment Company understand with todays long working hours it’s difficult to attend registrations/interviews during the day. We will open early or stay open late to accommodate you.